Our goal is to completely satisfy you and make your shopping/browsing experience with us a pleasurable one.

Accuracy of Information

Dino Reptiles makes every effort to ensure that all information on this website, and stock availability is up to date, current and correct but can not guarantee that this information is up to date, current and correct.


Prices shown do not include appropriate sales tax.  Ontario residents will be charged PST and GST, all other Canadian locations will be charged GST only.No taxes will be applied to US orders.  Please note deposits on animals are not refundable.


Orders are only accepted online for Canadian and US sales, if you live outside Canada and the US and wish to purchase an item please contact us via email or telephoneOur phone # is 613 692-1643 and our email is info@dinoreptiles.com .


We accept the following methods of payment:

Cash,Visa, Mastercard or Interac e-transfer.  Due to past problems we are no longer accepting cheques.

In all cases payment must be received in full before orders are processed.

In the unlikely event that an item has been sold and the system has not been updated to reflect this, we will contact you within 48 hours and a full refund of your deposit will be made Otherwise, deposits on animals are not refundable.


Orders for hard goods are usually shipped within 48 hours of receipt of your order by Canada Post, in some cases orders will need signing for on delivery so please make sure someone is home.

Due to a change in our insurance policy, we will no longer be able to ship outside of Canada. As well, shipping of live animals will no longer be an option.  We are sorry for any inconvenience this may cause.


All personal information obtained via this website is used solely for the purpose of fulfilling your order.  It is never used to send you unsolicited mail or passed on to any third parties.

Any questions you have regarding this website, products etc can be answered by either emailing info@dinoreptiles.com or by phone 613 692-1643.